At Blinkbutterfly, managed by Orbigenix Solutions Private Limited, we strive to provide a seamless and stress-free shopping experience. In this policy, “we,” “our,” and “us” refer to Orbigenix Solutions Private Limited, while “you,” “your,” and “user” refer to our customers.
We understand that plans may change, and you might want to cancel an order. The following guidelines outline the process and conditions for order cancellations.
Cancellation Before Shipping
- Orders can be cancelled within 24 hours of placement or before shipment, whichever occurs first.
- To cancel, contact our customer support team via email.
- Eligible cancellations will receive a full refund to the original payment method within 5–7 business days.
Orders Already Shipped
- Once an order has been dispatched, cancellation is not possible.
- After delivery, you may initiate a return following our Return & Refund Policy.
Modifying Orders
- Changes to ordered products or delivery addresses are not permitted after placement.
- To make adjustments, you must cancel the existing order (if eligible) and place a new order.
Contact for Cancellations
- For all order cancellation requests or queries, reach out to our support team at: orbigenixsolutionsprivatelimit@gmail.com
We appreciate your understanding and thank you for trusting us for your men’s clothing shopping needs.